We are on hand to support you over the seasonal period, view our opening hours here citnow.com/get-in-touch/?utm…. We wish you and your family an enjoyable festive break and a healthy and Happy New Year!

As the festive break approaches, from everyone at CitNOW, we would like to wish you and your family an enjoyable festive break and a healthy and Happy New Year 🎉

Congratulations to Chelsea for winning November's Employee of the Month 👏 She is a real asset to the Finance team and brightens up the atmosphere with her smile and team player attitude, going the extra mile for her colleagues. Well done Chelsea! #Employeeofthemonth #CitNOW

Make that all-important emotional connection with your customers, even if they’re hesitant to visit the dealership. Our live video feature enables retailers to have remote face-to-face interactions with customers. citnow.com/resources/citnow-… #LiveVideo #dealership

How can you help create trust and transparency with your customer as a technician? This episode shows how technicians can perform an effective walk round, with simple tips and techniques to create an informative video for customers. Watch it here: youtube.com/watch?v=DaQUlo1B…

More than half of car buyers prefer to have an accurate part exchange valuation before visiting the dealership to see a new car. Our latest report, shows how CitNOW’s digital tools can help you deliver the ultimate journey. Find out more here: bit.ly/3rUs4cU #automotive

At CitNOW, we’re constantly impressed by the initiative and creativity that workshop technicians show in connecting with customers who may need extra help. This month's Workshop Star of the Month, Nathan Poyner of @dicklovett, has truly excelled himself: citnow.com/resources/worksho…

When a prospective customer isn't on site, video is there to help give a comprehensive report of a car’s condition. We’ve seen a great example by November’s Sales Star of the Month, David Weatherhead of @DriveMotorGroup in Hampshire! citnow.com/resources/sales-s… #salesstarofthemonth

It’s your last chance to enter the Digital Spotlight Awards! It’s time to submit your video if you haven’t already. Enter now through your CitNOW Dashboard or at: digitalspotlight.citnow.com/… #DigitalSpotlightAwards #CitNOW #awards2021 #AutomotiveAwards #AutomotiveVideo #creativevideo

Your next generation apps are here! If you need help getting familiar with the all-new interface to improve your experience, our weekly webinars cover everything you need to know. Book your free place now: citnow.com/go/citnow-academy… #CitNOW #Automotivevideo #digitalcommunications

Is your workshop taking full advantage of the digital tools available out there? Download our new workshop guide and connect with your customers better than ever before: citnow.com/resources/the-evo… #CitNOW #workshopguide #digitaltools

With a video strategy in place, your staff will create more videos, better videos and get them made more efficiently. Read our latest blog on formulating your strategy: citnow.com/blog/4-ways-video… #automotive #automotivemarketing #videomarketing #customerservice

Check out our last newsletter for 2021! You’ll find out about our brand-new report The Ultimate Digital Customer Journey - exploring how technology is reshaping the customer experience.

In a workshop it's essential for the customer to know what to expect next. Will they be receiving a call? Who will be in touch? Is any work needed and has all or some work been completed? Learn how to make the most of this engagement opportunity: youtube.com/watch?v=smneWyUv…

Your next generation apps are here! We can’t wait for you to explore the all-new interface to improve your experience of our products. Our new look apps are currently rolling out to your iOS device - and launching for Android in 2022! Find out more here citnow.com/news/introducing-…

Retailers are using digital communication to convert more leads, build customer loyalty and increase workshop profitability. Learn how they did it, and gain inspiration for your own customer experience, in our latest blog: citnow.com/blog/4-ways-citno… #automotivemarketing

Videos make a huge difference in automotive sales in turning interest into leads, and turning leads into sales. Dealer groups just like yours are using CitNOW to make their videos work for them. Explore their success in our blog: citnow.com/blog/4-ways-video… #automotivemarketing

Are you looking to expand your team's CitNOW knowledge and raise performance levels? 📈 Check out our weekly webinars coached by our Academy team. These informative sessions will help you and your team understand how to make best use of video: citnow.com/go/citnow-academy… #learning

Congratulations to Jess Andrews for winning October's Employee of the Month 👏 Jess joined us in May this year and has already filled 16 roles directly. Jess is recruiting fantastic talent to support our growing business! Well done Jess you are a true asset to our team! 🙌