News, views and latest research from Dectech, the Behavioural Science consultancy firm. Helping you understand and manage customer decision-making.

London, UK
Joined September 2012
Ancient Egypt rewarded loyalty with beer and bread. Today? Points and promo emails. Our new @dectechconsult report shows most #LoyaltyPrograms stall after sign-up. Member Prices triple purchase rates. Partner offers & referrals are underused. 📘 dectech.co.uk/news-insights/…
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According to new research by @moneyfarmUK and @dectechconsult, 25% of the nation are financially dependent on a partner, 17% on our parents and 10% of us rely on other relatives. ifamagazine.com/article/mone…
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🥁 Drumroll please! 🥁 The top downloaded episodes of 2021: 4) Benny Cheung of @dectechconsult (140) 3) #Behavioraleconomics analysis of @amazon (159) 2) Behavioral economics analysis of @Disney (144) 1) @RobertCialdini on new & expanded Influence (157) 👏🏻👏🏻👏🏻 Thanks everyone!
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Dectech retweeted
Measuring current attitudes & behaviours around vaccine hesitancy is spurring much discussion at today's #BehaviouralScience Summit! Delighted to have @dectechconsult's Abbie Letherby and @SwissRe's Komal Shah present to us today👏 #MRSLive
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With Euro 2020 kicking off tomorrow, I want to share the forecasts in round 1 from our model. England is odds-on to avenge their World Cup semi loss to Croatia at 72% vs 11%. For more of this and if you missed my post yesterday: beta.dectech.co.uk/news-insi… Bring it on!
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🚨All followers of #FinkTank! Here is the first cut on the Euros from Dectech, my brilliant colleagues on the #FinkTank and top numbers people . There will be more throughout the tournament. The England figures are pretty striking.
Can #England really start dreaming of footballing glory in #Euro2020? Dectech is the team behind the @thetimes #FinkTank #Football column, we've done the number crunching so you don't have to. bit.ly/3w8zCId
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Behavioural science to help cut litter? The British Midlands town of Rugby (a mere stone’s throw from Koenfucius towers—must check out) has installed a rubbish-ometer, playing on the use of “rubbish” as an epithet for what one dislikes: buff.ly/3peSZN9 HT @dectechconsult
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The value of time: % of people willing to pay £250 never to have to queue again = ~25%; % of people willing to pay £250 to have 5 more years of extra life: ~75% buff.ly/3gLUqjK via @dectechconsult
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Dectech retweeted
“An Englishman, even if he is alone, forms an orderly queue of one. — George Mikes – at Belgrade, Republic of Serbia
How much is a #queue worth? Queuing is an infamously #British habit. If there's one thing the British like more than #queuing, it’s complaining about it. We wanted to find out their #WillingnessToPay to never queue again. bit.ly/3u8HhF8 #TheWorth #BehaviouralResearch
Context is king! For those who heard me preaching this point before, here is a concise piece to illustrate why. If you want to measure consumer preference, you need to recreate the context in which those decisions are made in the real world - conjoint ain't it!
The idea that people know what they want is hopelessly optimistic but who wants to believe that their choices are open to #Influence? What can Bill Murray and our #BehaviourLab teach us about #ChoiceEnvironments and #ConsumerBehaviour? bit.ly/3dWoZjD
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“How many more lives would be lost before we realize that human behaviour is the most important factor in all problem management?” Developing a vaccine in record time is of little use if people are hesitant to take it—@biju_finalmile: buff.ly/3vxAfv2 HT @dectechconsult
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Can a simple #Nudge save the insurance industry hundreds of millions/year? @bennydectech & @dectechconsult show it's possible (and dare I say...simple) thebrainybusiness.com/140 #behavioraleconomics #behavioralscience #behaviouralscience #behaviouraleconomics #EconTwitter
A piece on a project I did for a food delivery client, that really showcases the power of Behaviourlab in helping them develop and test proposition ideas, all in a quantitative and behavioural manner.
Food delivery, like Just Eat, Deliveroo and Uber Eats, is a fast growing, highly competitive and rapidly evolving sector. Evaluating your new business or products features and pricing can be the difference between success and abject failure. dectech.co.uk/news-insights/…
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When lockdowns shut down offices in April, the productivity of one online retailer's newly homebound workers increased by 7.6% econ.st/2JpCkG1
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Dectech retweeted
Three stories: 🔴 Three quarters of England to be in Tier 4 from tomorrow as #COVID19 restrictions extended trib.al/DuFg4Sv 🔴 Return to school delayed for secondary pupils trib.al/Bx4pnU6 🔴 Boris Johnson signs #Brexit trade deal trib.al/xMhubwH
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Lululemon plans overseas expansion as yogawear booms on.ft.com/2WA3FYW
How To Use Behavioural Science in Banking, Food Delivery and More–An Interview with Dr. Henry Stott, Co-founder of Dectech Henry Stott talks to @thebrainybiz about nudges, anchoring, relativity, framing, habits, and more. Listen now at: thebrainybusiness.com/130 #podcast
Another first for this week! > The UK’s first electric car forecourt opens for business... ow.ly/x0yB50CFSYv #ElectricCars #Future #Climate #Environment
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Wouldn’t you look a bit miffed if your motor insurance had gone up by 17% in the name of gender equity, despite the fact that you pose significantly less risk? Striving for equilibrium in one area often produces imbalance elsewhere: buff.ly/2JLuGFM
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