We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. Discover more here 👉 https://xitter.cf/t.co/1S4AaQC2bB

Dublin, London, Derry, Cork
Joined November 2011
Episode 3 of our AI Agent series answers the two questions every seller asks: does it work out of the box, and can I trust it? It handles WISMO from day one. Every response gets double-checked before it reaches your customer guardrails catch hallucinations before they happen.
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3.5 million customer conversations answered with eDesk AI in the last 12 months and we're just getting started. In episode 2 of our AI Agent Conversational Series, CEO Gareth Cummings breaks down why generic AI customer support Agents don't cut it for eCommerce.
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AI agents can automate a lot, but only if the foundations are there. In Episode 1 of our AI Agent Conversational Series, Evan (VP of Product) and Sarah (Go-to-Market Specialist) dig into what it actually takes to move from "we want AI" to AI that can genuinely do the work.
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The only AI Agent built for everywhere you sell. eDesk's AI Agent is an autonomous support agent that resolves queries across every channel you sell on. Manage all your channels without drowning in tickets. Read more on edesk.com
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🎁 On the 7th day of Giftmas, eDesk gave to me… AI Agent! Always on and always bright. Handling queries day and night. #7DaysOfeDeskGiftmas
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🎁 On the 6th day of Giftmas, eDesk gave to me...6 hours back! Faster replies, less time spent. Productivity, heaven-sent. #7DaysOfeDeskGiftmas
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🎁 On the 5th day of Giftmas, eDesk gave to me... 5-star reviews! Service so good they had to share. Rave reviews beyond compare. #7DaysOfeDeskGiftmas
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🎁 On the 4th day of Giftmas, eDesk gave to me...sales converted! Shoppers ask, you answer fast. Turning browsers into sales that last. #7DaysOfeDeskGiftmas
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🎁 On the 3rd day of Giftmas, eDesk gave to me...real-time insights! See what's happening right away. Data to guide you every day. #7DaysOfeDeskGiftmas
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🎁 On the 2nd day of Giftmas, eDesk gave to me...2-way integrations! All your platforms, easy connection. Seamless sync in each direction. #7DaysOfeDeskGiftmas
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