Your support agents are just expensive and error-prone bots. Founder @verloopio

AUH, BLR, SFO
Joined July 2010
AI;dr 🫡
The usefulness of Amazon’s 6-page memo has been nuked by AI-generated text (employees sit in meetings suspecting text is AI and tune out). Suspicious memos tagged as AI;DR (AI, didn’t read).
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Second best. Pilot pen is THE best.
this is brilliant and proves two things first, that the smartest and most agentic people can just do things and AI is a superpower for them second, that the smartest and most agentic people use a muji which is objectively the best pen in the world
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AI slop is becoming a real productivity tax. The cost of generating information is approaching zero. The cost of filtering it is not. Still figuring out how to deal with it.
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Meghana is better 🙈
Japanese chef Takamasa Osawa won a Michelin star for his restaurant that only serves a single dish. That dish is a single pot of biryani.
Readers added context they thought people might want to know
Biriyani Osawa received a Bib Gourmand, not a Michelin star, in the Michelin Guide Tokyo 2026. guide.michelin.com/jp/en/tokyo-re… guide.michelin.com/ae-az/en/artic…
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We’re delighted to share that @verloopio has been acquired by @AI_NURIX founded by @mukeshbansal06, bringing together two companies at the forefront of enterprise AI. At @Inflexor_VC, we believe that enduring companies are built by founders who identify structural shifts early and execute relentlessly. Verloop has done exactly that. Long before conversational AI became mainstream, the team was helping enterprises transform customer engagement through intelligent automation. Today, as AI agents redefine how businesses interact with customers across voice and chat, this acquisition marks the coming together of complementary strengths to build the next generation of enterprise AI solutions. For the Indian startup ecosystem, this is more than an acquisition. It is another strong signal that: • Enterprise AI is entering a new phase of consolidation and scale. • Category-defining startups built in India are attracting strategic outcomes. • AI innovation is increasingly being driven by product depth, execution, and measurable enterprise value, not just experimentation. We’re incredibly proud to have partnered with @verloopio on this journey and congratulate the entire team on this significant milestone. Congratulations to @sgaurav, teams at @verloopio and @AI_NURIX. We look forward to seeing what this combined platform builds for enterprises across India, the Middle East, and beyond. 🚀 Read more at enterpriseai.economictimes.i… #PortfolioUpdate #InflexorVentures #EnterpriseAI #ArtificialIntelligence #AI #Startups #VentureCapital #CustomerExperience #Innovation #IndiaStartups
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Verloop.io is now part of Nurix - I'm joining @AI_NURIX leadership team as co-founder. enterpriseai.economictimes.i…
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So why sell now? Because the LLM wave is different. The winner won't be a chat company or a voice company. It'll be the full agentic platform that enterprises can actually run in production. Building that alone vs. with Mukesh and Nurix wasn't even a close call.
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That's the operator's answer. The next phase starts Monday. If you're an enterprise stuck between pilot and production - that's exactly the problem we now exist to solve. Ping me.
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To every CX team across the GCC - If you’re overwhelmed right now, we want to help.
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Gaurav Singh retweeted
1/ I’ve been building a bunch of things lately after getting back to coding in the last few weeks. But one problem kept sitting in the back of my mind: agent workflows were still too wasteful on code search/retrieval.
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Simple!
Show me a better gift for the men, this Valentine's. I will wait. All the ladies - take note.
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