A weekly podcast that helps you deliver a better support experience to your customers. New episodes every Tuesday!
Joined July 2012
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Support Ops retweeted
[WEBINAR] There's still time to join us today at 1 PM ET for a chat with @chaseclemons of @basecamp @supportops and @nickfrancis on how #support teams can be more effective in their reporting! hlp.sc/2ymRCQq #CustServ
Support Ops retweeted
.@supportops talks about the future of customer support. bit.ly/2BcsdP7
Support Ops retweeted
📣 How can you turn your #CustServ reporting from a document that goes unread to information that makes a real difference to your business? Join @chaseclemons of @basecamp @supportops and @nickfrancis for a live chat on leveling up your support reports 🙌 hlp.sc/2AsUvnD
Support Ops retweeted
Closing keynote from @knowyourconpany ceo Claire Lew at #SupConf pscp.tv/w/bNC_XTF6WUViZ1JMZF…
Support Ops retweeted
Customers love it when you offer classes and demos but how effective are they? @supportops bit.ly/2hObYMb
Support Ops retweeted
I’ve been doing these things for almost 10 years, and still don’t have all the answers. Super fun conversation! teapawt.org/supportops/status/9202…
Support Ops retweeted
Quelle surprise: onboarding groups presents different challenges from onboarding single users. supportops.co/152-ive-got-to…
Support Ops retweeted
Is your addiction to queue-based work holding you back? blog.fullstory.com/breaking-…
Support Ops retweeted
Here's how customer onboarding processes can boost retention and help companies stay loyal hlp.sc/2fts25G @supportops @chaseclemons
Support Ops retweeted
Did you see who just signed up? @chaseclemons and @MoMcKibbin chat about customer onboarding on @supportops! hlp.sc/2wYIR1u
Support Ops retweeted
I’ll be speaking on customer support at @greenvillegrok in October! Use code “livingston25” for 25% off. cld.wthms.co/vjKr6k
Support Ops retweeted
.@supportops talks custom onboarding flows on this week's podcast. bit.ly/2wVFRnw
Support Ops retweeted
Really enjoyed chatting with the @supportops folks on personalized videos to new customers. buff.ly/2wapost
Support Ops retweeted
Happy to share how we’re sending personalized welcome videos at Highrise. medium.com/@alisongroves/how…
Support Ops retweeted
Sometimes a bit of effort can make a big impression 👌 teapawt.org/supportops/status/9000…
Listen to how @alisongroves and the @highrise team send personal emails to all of their new customers.
overcast.fm/+Bduv61G9Y/7:42
Support Ops retweeted
Listen in on the @supportops as @nickfrancis & @chaseclemons chat about how to encourage candid discussions: hlp.sc/2f4O3KM
Support Ops retweeted
Radical candor in action on the latest @supportops podcast with @nickfrancis & @chaseclemons hlp.sc/2f4O3KM #leadership
Support Ops retweeted
Tune into the @supportops as @nickfrancis & @chaseclemons chat about how to create a culture that encourages candor: hlp.sc/2f4O3KM
Support Ops retweeted
Amazing #Business Radio: How to Create Customer Happiness with @chaseclemons of @basecamp buff.ly/2uWSNbJ #entrepreneur
Support Ops retweeted
New Amazing #Business Radio: How to Create Customer Happiness with @chaseclemons of @basecamp buff.ly/2uTuETo #CX
