Head of user-centred design @DHSCgovuk. Mindfulness teacher. Loves growing plants & inclusive communities π± #ActNow π she/her
London, England
Joined August 2012
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Fab day at @cmgr_unconf with some brilliant community managers. Had some great sessions on; community metrics, the role of the community manager throughout the lifecycle, maintaining momentum, and inclusion. Thanks @jaCattell for organising and bringing us all together! π
Just finished the morning sessions of the first Community Manager Unconference.
We discussed:
1. the role of the community manager and what is community management is general,
2. metrics - what to measure and how to measure community success.
#cmgr #unconference.
Already having such an inspiring time @SDinGov π΄σ §σ ’σ ³σ £σ ΄σ Ώ Loads of amazing and honest talks so far @carriebish @EmRoseBaz about the challenges of org design and transformation
π£Weβre up at 3.30pm if youβre interested in finding out what itβs like doing user-centred policy design π€
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π£ Less than a week left to apply for our awesome Lead User Researcher role in Manchester! π If you (or someone you know) are even thinking about applying, would encourage you to go for it! My DMs are open if you have any questions or would like a chat about the role βΊοΈ
We're hiring a Lead User Researcher. Join our team to shape and support our growing user research community in Manchester, and to take a leading role in the wider DfE and cross-government profession. Apply here civilservicejobs.service.gov⦠#DigitalJobs #UKGovIsHiring
ALT White text on a navy background reading βweβre growing our community of experts with a rich mix of skillsβ
Sophie Boyd ππ retweeted
We're building new services for teachers - find out how talking to users and starting small means we build the thing which is right for them. π @DfEDigital
dfedigital.blog.gov.uk/2019/β¦
What an ace couple of days with the BEST team ππ so delighted to have the fab @BlackburnCharly joining our user research team in Manchester this week too πππ
We have had a wonderful time visiting Manchester. Are we tempted to move offices? Quite possiblyπ @svmboyd
Tragically now canβt make it this evening πͺ but if anyone wants my spare ticket to this intimate talk from @georgeaye @wearesnook, please do let me / @rufflemuffin know!
Why is good design so hard to do?
Join us at our London studio on the 24th of July to hear @georgeaye from @greatergood_ discuss just that. Grab your ticket now: bit.ly/2xSyXOz
π¨ Last day to apply for our Senior User Researcher role, working on some super exciting @DfEDigital projects with a great team in Manchester ππcivilservicejobs.service.govβ¦
"When we value delivery more than anything else, we create longer term problems that slow us down and in some cases can derail us altogether... Delivery conversations still happen everywhere [at DfE]... but they're balanced with a leadership focus on our culture." - @Emmastace π
Our chief digital officer @emmastace explains how her leadership team strikes a crucial balance between culture and delivery dfedigital.blog.gov.uk/2019/β¦
Sophie Boyd ππ retweeted
What an incredible and warm evening spending time with some badass leaders in London design & research community π
Hereβs to old and new friendships @svmboyd @kyliehavelock @tomharman @domgoodrum β¨πΎ
To think it all started with this tweet: teapawt.org/sanarao/status/1130519β¦
If you havenβt already got these @HODigital accessibility #a11y posters up in your office to raise awareness/understanding of designing for people with access needs, you can download them (in 17 languages here)! π
Really clear, simple Do/Don't accessibility tips posters for different access needs, in 17 languages, ready for printing and display to influence colleagues daily accessibility.blog.gov.uk/20β¦ by @HODigital #A11y #T4Ghomeoffice
ALT Collage of the poster in different languages
We're currently hiring Senior User Researchers in Manchester πcivilservicejobs.service.govβ¦ If you want to find out more about the role and meet some of the @DfEDigital team (we're v friendly! π) you can sign-up for our open evening on Tuesday 9th July on the Eventbrite link below π
If you're interested in any of the digital roles and jobs we're hiring over the coming weeks, or you just want to meet the team, come and join us on the 9th July at our Manchester office eventbrite.co.uk/e/departmenβ¦
Sophie Boyd ππ retweeted
We're looking for 2 Senior Interaction Designers who are committed to delivering a better experience for users of government services. Roles based in London or Manchester. Find out more here civilservicejobs.service.gov⦠⦠#UKGovIsHiring #DigitalJobs
π£ Just one more day left to apply for our exciting #ResearchOps Manager/User Researcher vacancy here π civilservicejobs.service.govβ¦ My DMs are open!
Yes @TeamReOps @GDSTeam! π Weβre now hiring our first ResearchOps Manager/User Researcher @DfEDigital civilservicejobs.service.govβ¦?β¦ come and join the growing x-Gov community of people helping researchers to do their best work π―
Amazing thanks @katetowsey! So excited for our new #ResearchOps team @DfEDigital to be building on all the great work you started @GDSTeam π
Sophie Boyd ππ retweeted
Are you senior user researcher? Do you want to help fix housing? good, then join in the action here at MHCLG. civilservicejobs.service.govβ¦
Today was all about researching with people with access needs training @DfEDigital. Big up the #userresearch team for all their participation ππ & HUGE thanks @TomHarle for loaning us some fab event space & giving us an insight into how they do user-centred design @ustwo ππ
ALT Ustwo offices: seating area
ALT Slide: βmake sure your end-to-end service is functionally accessible not just technically accessible
ALT Ustwo offices: graffiti and video games decor
ALT Card sort activity on a table
Brill @DfEDigital @ESFAdigital user research meetup today - big thanks to our π―speakers @liamlob, Lydia Carvill, @jfergusonur, @JessGoughESFA, Gemma Holland, to @NatalieRobson for hosting, & to all the team for thoughtful discussions on #ethics #userneeds #researchops & more! π
Particularly enjoying your pink jumper/post it note/tape co-ordination here @jfergusonur π
Yes @TeamReOps @GDSTeam! π Weβre now hiring our first ResearchOps Manager/User Researcher @DfEDigital civilservicejobs.service.govβ¦?β¦ come and join the growing x-Gov community of people helping researchers to do their best work π―
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