Customer Service Report Nigeria (@ServiceReportNG) header
Customer Service Report Nigeria (@ServiceReportNG) profile picture

Dedicated to promoting a culture of service excellence by providing information, correcting, and influencing the service culture in Nigeria.

Joined April 2015
Nigerian Railway Corporation (NRC) has released the manifest for the #KadunaTrainAttack on Monday night || 398 passengers bought tickets, some bought at black market while others bought with other names. Reader's discretion advised on the names #CustomerService #customersupport
Who cost Nigeria the World Cup? Retweet for Eguavon. Like for Amaju Pinnick. #NGAGHA #nigeriavsghana #SuperEagles #jollofderby #Qatar2022
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Know your PPROs and call them when the needs arise. @Princemoye1
HOW DO YOU MAKE A CUSTOMER FEEL SPECIAL? 1. Send your customers a note on their birthday. 2. Show them personal attention. 3. Thank them for their purchase and express your appreciation. #TachaPoolParty @MrStanleyNwabia @MisterPromise
HOW TO PLEASE A CUSTOMER 1. Be Ultra Responsive 2. Exceed Expectations 3.  Listen #TachaPoolParty #MerciTony @iefamharris @damsyannie @KHIDDOace @Bosan_Boman @SamOzioricha @iamlighte @JamesAbawa @omololade
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KEY FACTORS THAT INFLUENCE CUSTOMER SATISFACTION 1. Accessibility 2. Simple language 3. Convenience #sydneystealing #PSGCLU @DavidHundeyin @cremechic11 @badboy_travis @Victority44 @deola_wambi_ @Deo_the_Weirdo @Dehkunle
GREAT WAYS TO IMPROVE YOUR CUSTOMER SATISFACTION 1. Treat every customer as if they were a VIP 2. Keep measuring customer satisfaction 3. Keep an eye on what customers say about you on social media #ReleaseTheIdiots @kingysly_01 @kikeoo6 @DeleMomodu
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HOW TO MEASURE CUSTOMER SATISFACTION 1. Define your goals. 2. Outline a plan. 3. Choose a type of customer satisfaction survey. 4. Make adjustments and repeat. #ThursdayMotivation @Chydee @EbipadouJ @Ebuka