Announcing Pylon's Series B led by a16z and BCV Since starting the company 2.6 years ago, 780+ of the fastest growing companies including Together AI, Cognition, and Temporal have chosen to scale their customer support on Pylon.

Introducing Account Intelligence Turn customer data → signals → action. The result is fewer blind spots, faster reactions, and proactive workflows that drive retention and revenue.

Join a startup before starting your own... Here's why 👇 1/ Learn faster You'll expedite your learning by working with people who are a few years ahead of you. Specifically around their pace and decision making process. You'll see everything from how they launch products, hiring, think about markets, culture, build product, etc. 2/ It will build your hiring pipeline It's incredibly hard to hire people (especially if you're a younger founder). No one gets excited about working for someone younger and less experienced than them. Instead, if you join an early-stage company you'll meet other great people who you can try to recruit after you leave. 3/ Investors Early-stage investors will care a lot about where you've worked and social proof. Having your former founders tell an investor you're good will help a LOT in the long-term. -- Notes -- - Important: The type of company to join is one between 30-100 people, Series A-C, less than 3 years old, backed by Tier 1 investors (a16z, Sequoia, etc), has grown revenue minimum 3x in the past 12 months, minimum of $3M+ in ARR (you want them to have early PMF), under $1B valuation, and importantly works together 5 days a week in person. - You'll be bad at picking which startups are good to join. This is one place where good investors can help you out. Pick a good VC and email a partner there saying something like "I'm graduating, want to grind, and start a company long-term. Are there any portfolio companies you'd recommend I take a look at?" They will be a decent filter and can also give you their take on other companies you might be looking at. - If you do have multiple offers and are unsure who to join just pick the company that seems to have smarter people. I'd optimize for intelligence of the team over things like current revenue scale. -- If all of this excites you and you want to start a company one day, checkout Pylon. We're growing incredibly fast and hiring across all roles... - Sales - Marketing - Support - Customer Success - Engineering - Design - Ops - Recruiting Jobs link in the comments.