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Can outsourced support be great support? We argue yes, when done well. Featuring @partnerhero, @boldr_impact and @influxdotcom hlp.sc/3dRHYKT
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Free product trials are a great way to drive leads, but what's the best way to convert all those trialling leads into paying customers? Friendly, seamless onboarding, enablement and support are crucial. inter.com/2nGvLDP
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Have you ever considered that graphic design could help make your customer support team's lives just a little bit easier? @influxdotcom has all the tips right here: 99des.co/customersupport
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💌 "Front exists for our customers...it’s absolutely the core of the business. We listen to our customers, ask them questions, and use what they want and need to shape our product." Own very own Cori Morris talks #customersupport with @influxdotcom influx.com/blog/interview-co… – at San Francisco, CA
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Shout-out to #MELBOURNE community!
Founder @influxdotcom & prolific seed investor @lenidot will be telling us all about investing & scaling tech start-ups #startupaus
Network over coffee @YBFVentures next Thu 22 Mar!
eventbrite.com.au/e/melbourn…
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I'm super lucky to work with amazing people from different countries. Here's just a few of the talented bunch that make up @influxdotcom in Indonesia :)
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Customer Experience as a Competitive Advantage: How FinTech Startups Forever Changed User Attitudes in Banking letstalkpayments.com/custome…
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🤔 Did you know messages are 4x more likely to get a response if you include an emoji? inter.com/2tzwTGv #WorldEmojiiDay
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Smart! Generate leads by combining customer service & custom content marketing! By @aholmes360 blog.influx.com/we-get-27-of… #CX #contentmarketing
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Influx: Connect your Influx account to Zendesk for 24/7 customer service zdsk.co/2oFWLzA
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Amazon launches Amazon Connect - call center software as a hosted service techcrunch.com/2017/03/28/aw… - looking forward to @influxdotcom rollout
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Chatted with @startupmelb on Influx, scaling support, startup mrktg and SF vs MEL cultures. Thanks for having me! startupmelbourne.com/blog/me…
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Wow, time flies! Its been nearly three years now @influxdotcom. See what we're up to blog.influx.com/were-taking-…
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Dear job seekers, we have it on good authority that
@influxdotcom, @eventmobi and @stanford have posted jobs to slackatwork.com👌
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"People are expecting a level of service from brands that they’re getting from startups." Ziya Danishmend on #UX. bit.ly/2by8qOy
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Interview with @influx on how @QuadLockCase scales support & other things #startup #startupvic #startupaus teapawt.org/influxdotcom/status/76…
See how we helped @AnnexProducts become a global leader in smartphone mounting systems. influx.com/reads/8eYvYm
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Great to get @QuadLockCase & @influxdotcom together to talk what's possible, eat burgers & drink beer #startupaus #startupvic #startupweek – at Melbourne, Victoria
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Customer success is putting a ring on it, long term commitment to your customers @elvisrun #customersuccess – at Toronto, Ontario
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What Is the Difference Between User Experience and Customer Experience? | #CX #Analytics #RT bit.ly/1STUB6x
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.@sitepointdotcom & @influxdotcom cupcakes for morning tea.






















