Building @getserval | AI Agents for IT prev: partner @GreylockVC, product @UberEats, dev @Uber, CS @Dartmouth
San Francisco
Joined September 2020
- Tweets581
- Following624
- Followers3.1K
- Likes1.1K
Contrary to popular belief, AI has not made work disappear. The demand for work (aka value) in enterprises is unlimited.
Automation is key to realizing this value and @getserval's vision is to automate the mundane to unlock everyone's greatest potential.
So proud of all the late nights, hard work, and pure grit to get to this moment.
Come join us. The journey is only 1% finished.
We raised a $150M Series C at a $3B valuation, led by @sequoia. Our third round in 12 months, bringing our total funding to $277M.
Our team has grown 10x in the last 12 months. We now serve Fox Corporation, WPP, Live Nation, Lucid Motors, and Ramp, and many of them are fully replacing legacy platforms with @getserval.
AI coding tools have transformed how engineers work. Serval brings that same power to every team, so anyone can build governed automations across the systems they already use.
We’re hiring 500+ people over the next year and expanding in San Francisco, NYC, London, Austin, and beyond.
If you’re down to take on legacy enterprise systems and transform how teams work, my cofounder @AlexAtServal and I would love to meet you.
It’s Serval now.
Thank you Forbes and Fortune for covering the news:
fortune.com/2026/10/29/serva…
forbes.com/sites/rashishriva…
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christine kim retweeted
We raised a $150M Series C at a $3B valuation, led by @sequoia, to give everyone in the enterprise the power to build and automate like an engineer.
In under two years, AI coding tools have transformed how engineering teams work. Engineers describe what they want and ship it the same day. We want the same for everyone. From IT and HR to legal, security, talent, marketing, and beyond.
We’ve onboarded two of the Fortune 20 in the last six months and doubled ARR every quarter since our Series B. Customers include @FOXCorp, @WPP, @LiveNation, and @tryramp.
Now the hard part. Bringing @getserval to every employee means:
→ Trust at scale: agents never get more power than the person asking
→ Reliability for people who don’t write code
→ Agents that find and fix problems before anyone realizes something is wrong
→ One system of record for every department
In the last 12 months, the team has grown by 10x. Now we’re hiring the best engineers in the world to build what’s next.
If you want to work on these problems: serval.com/careers
We raised a $150M Series C at a $3B valuation, led by @sequoia. Our third round in 12 months, bringing our total funding to $277M.
Our team has grown 10x in the last 12 months. We now serve Fox Corporation, WPP, Live Nation, Lucid Motors, and Ramp, and many of them are fully replacing legacy platforms with @getserval.
AI coding tools have transformed how engineers work. Serval brings that same power to every team, so anyone can build governed automations across the systems they already use.
We’re hiring 500+ people over the next year and expanding in San Francisco, NYC, London, Austin, and beyond.
If you’re down to take on legacy enterprise systems and transform how teams work, my cofounder @AlexAtServal and I would love to meet you.
It’s Serval now.
christine kim retweeted
I think @getserval is the fastest-growing enterprise system of record in history (I'm not 100% sure, but I haven't been able to falsify the hypothesis).
That's cool, but the real story is why. Why are things working so well?
First and foremost, @jakeserval @AlexAtServal @TatianaBirgisso and the rest of the team have a unique blend of passion, clear-thinking, creativity, and pace... they do the right things with a high degree of craft and quality, quickly.
Second, the product they built is amazing. It has a natural insertion point into any enterprise, and then it just keeps spreading from one team to the next. Easy entry with widespread adoption is a powerful dynamic.
Finally, the market is wide open. IT needs an AI-native platform to call their own, and Serval hit the nail on the head.
It's been a pleasure to work with @getserval alongside my partner @biad_anas, and we are beyond thrilled to double down!
We raised a $150M Series C at a $3B valuation, led by @sequoia. Our third round in 12 months, bringing our total funding to $277M.
Our team has grown 10x in the last 12 months. We now serve Fox Corporation, WPP, Live Nation, Lucid Motors, and Ramp, and many of them are fully replacing legacy platforms with @getserval.
AI coding tools have transformed how engineers work. Serval brings that same power to every team, so anyone can build governed automations across the systems they already use.
We’re hiring 500+ people over the next year and expanding in San Francisco, NYC, London, Austin, and beyond.
If you’re down to take on legacy enterprise systems and transform how teams work, my cofounder @AlexAtServal and I would love to meet you.
It’s Serval now.
christine kim retweeted
We raised a $150M Series C at a $3B valuation, led by @sequoia. Our third round in 12 months, bringing our total funding to $277M.
Our team has grown 10x in the last 12 months. We now serve Fox Corporation, WPP, Live Nation, Lucid Motors, and Ramp, and many of them are fully replacing legacy platforms with @getserval.
AI coding tools have transformed how engineers work. Serval brings that same power to every team, so anyone can build governed automations across the systems they already use.
We’re hiring 500+ people over the next year and expanding in San Francisco, NYC, London, Austin, and beyond.
If you’re down to take on legacy enterprise systems and transform how teams work, my cofounder @AlexAtServal and I would love to meet you.
It’s Serval now.
🤖 Made with AI
christine kim retweeted
A big trend with most enterprises that I talk to is deploying internal FDEs into departments in their organization to help bridge the capabilities of AI into their underlying workflows.
This requires a high level of technical expertise, an understanding of AI, and the ability to understand the workflows and processes that the enterprise is trying to automate. There’s no shortcut to getting automation without this combination of skills (either in one person or multiple).
What’s exciting is this is an entirely new function in most enterprises, which is going to create a ton of new roles in the economy.
“Every generation of technology creates jobs that didn't exist before it, jobs that arise from an immediate need in an emergent industry. The Automation Engineer is a key example of those jobs for this generation. Nobody has ten years of experience doing this yet, because ten years ago the tools that made it possible didn't exist (it didn’t even exist two years ago).”
If you have software skills and are diving into AI, this is an area to go deep on.
christine kim retweeted
I was on @CNBC Squawk Box with one of our customers, @JackGretz, the CEO of @SeatGeek to talk about how they used Serval to eliminate the ticket backlog and redeploy their engineers as embedded business partners.
⚡ 50% of IT requests automated in first 60 days
⚡ 132 automations built in 8 weeks
⚡ Zero layoffs. Hiring this year already ahead of all of last year
⚡ IT time redeployed to solve harder problems
When you automate the low-hanging tasks, the support requests and the password resets, you can take the most technical people in your organization and deploy them into work that's more productive than what they were doing before.
Full clip below. 👇 @getserval
I'm hiring our first Deployment Strategists in London and New York.
Deployment sits inside our engineering team. That's a deliberate design choice, and so is the fact that we don't have a formal product management function. We believe the person who understands the customer and the person who shapes what we build next should be the same person.
You'll work directly with enterprise CIOs and their IT teams to transform the employee support experience.
Serval is not for everyone. You'll be pushed, you'll own decisions that genuinely move the business, and you'll need to be comfortable in a fast-changing, high-ownership environment. Our revenue has grown more than 10x this year, and we're just getting started.
We're looking for customer-centric technical builders. Founders, PMs, and engineers — join us!
London: jobs.ashbyhq.com/serval/9c7f…
NYC + SF: jobs.ashbyhq.com/Serval/565c…
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christine kim retweeted
Shopify billionaire co-founder & CEO Tobi Lütke — one of the most analytically rigorous founders alive — uses affirmations.
His exact words:
"If you tell yourself or write down something about yourself 100 times, it writes into the neurofrontal cortex at such a deep level that your brain will start reconciling you to that. It just works."
His personal example:
He was terrified of public speaking.
For one week he sat down every day for 10 minutes and wrote: "I love public speaking."
A week later the fear was gone.
"It's not like a placebo. You just actively change your neurofrontal cortex in this moment."
Your brain starts shaping your behavior around the identity you rehearse most.
Few of us are lucky to join a rocketship right out of school, thank uou @chenxcynthia for sharing your learnings!
Two years ago, I joined a 12 person startup as my first job out of college.
A lot has changed since then. Here are a few things I learned along the way.
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christine kim retweeted
All leaders need to do frontline IC work again, if they and their teams want to make it through the AI transition.
On a similar note, I've heard of several GTM execs who fully left their jobs, just so they can dedicate 6 months to get ahead with all the new tooling and capabilities. Things are moving that fast.
.@andyfang @bcherny on why engineering leaders need to experience the full process of building and shipping again. You have to build with AI to understand where engineering is going and avoid being out of step with your teams. That bias for action is a big part of our culture at @DoorDash
youtube.com/watch?v=hyqLNX3V…
The cost of building is collapsing so what's the actual edge in enterprise AI?
Deployment.
Getting it to work inside the messy reality of a Fortune 100. That's not engineering work. That's founder work.
Future Founders, begin your journey at @getserval: serval.com/serval-start
Thank you @tbpn for featuring @jakeserval to discuss our future founder fellowship, Serval Start.
christine kim retweeted
What a fun and strong setup for future founders by @getserval.
Looking forward to working alongside @jakeserval, @ChristneKim, @btrenchard, and more on this
serval.com/serval-start
christine kim retweeted
FDEs are uniquely suited to be founders.
@getserval announced an Serval Start: a two-year program for FDEs who want to be founders in the future.
This is a truly incredible opportunity to see enterprise AI agents up close, work with an exceptional team, and build out network of peers and investors. Excited to be involved!
Apply here: serval.com/serval-start
🎂 Happy Birthday Serval — we just turned 2! 🎂
When I joined last month we were ~35 people. Today, we're close to 60.
Right now one of our Deployed Software Engineers is onsite with the largest company in the world. A career-defining moment for him and a testament to how far this team has come.
I'm building the best deployment engine. If you want a seat at one of the fastest-growing AI companies, come join us / DM me! → jobs.ashbyhq.com/serval/37e2…
